Through the rise of the COVID-19 pandemic in 2020, we also saw the rise of QR codes and other forms of touchless solutions. These solutions included menus, payments, ads, etc. We noticed that restaurant menus from displayed from these QR codes presented a plethora of issues. They typically displayed PDF versions of the company’s physical menu. The problem with PDF menus is that they’re not easily updated, leaving inaccurate menus. They’re also not made for viewing on a mobile device. Users must pinch to zoom, scroll around, and often open multiple browser tabs. LiveMenu aims to solve these issues.
LiveMenu is a software solution for restaurants to display mobile-friendly interfaces to their customers, offering a user-friendly experience. These menus remain accurate thanks to the restaurant-facing mobile app, where management can easily toggle on and off items, as they’re available/offered. If a menu item is no longer available, management simply turns it off and it is no longer viewable on the customer-facing website.
The result of this solution is even better than we expected. Both the customers’ and the businesses’ experiences are totally transformed through our service. Customers no longer have trouble navigating restaurant menus and no longer are confused about what is accurate on the menu. Businesses no longer have trouble updating their menus, and no longer must explain menu inaccuracies to their customers. Overall, this provides a better experience for everyone in the restaurant industry, whether their role is customer or staff.