University of Cincinnati (USA) and Chongqing University (China) established the first cooperation education based dual-degree undergraduate program in 2013 called Joint Co-op Institute. This strategic partnership involves librarians from both universities to work with students from orientation to graduation. Through collaborative efforts from multiple dimensions in academic and student affairs, librarians’ work is one of the key factors to the successful enrollment and retention rate. This poster highlights eight years of work between global services librarians from two institutions. It highlights the collaboration of two librarians conducting the first online orientation during the pandemic despite the challenges of technology, time difference and students’ anxiety.