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筛选: 学 Design, Architecture, Art and Planning 创建者 van Boeijen, Annemiek

Cultura: A communication toolkit for designers to gain empathic insights across cultural boundaries

Type:

Article

摘抄:

Designing successful products and services that people like, requires an understanding of the context and the aspirations of those people. Over the past decade, a range of methods has been developed to help designers gain such empathy. These have worked well when designer and target user share a cultural context. However, designers often find it difficult to empathize with the user insights of individuals from a culture beyond their first-hand experience. To help designers step beyond this limitation, those user insights need to be placed in a larger understanding of the cultural context. In this paper, we present Cultura: a toolkit that uses nine cultural aspects based on cultural models, informing designers about user insights in a broader cultural context. The toolkit was evaluated in design sessions with four design teams. The findings indicate that Cultura provides inspiration and motivation for designers to gain empathic insights into users beyond their own cultural boundaries and to make effective designs for people.

作者:

van Boeijen, Annemiek ; Jan Stappers, Pieter , and Hao, Chen

提交者:

Lora Alberto

上传日期:

11/17/2017

更改日期:

12/06/2017

创建:

2017-10-31

证书:

Attribution-NonCommercial 4.0 International