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  • Phone Calling Improvement Application

    Student Work thumbnail: Phone Calling Improvement Application
    Type:
    Student Work
    Description/Abstract:
    Many people dread calling up their cell phone company, electric company or any other company with an automated answering system to fix an issue. Currently, the only way to call them is to call and listen through the options before you hear the option you need which is a waste of time. Based on an article on  www.westuc.com, the average consumer can expect to spend around 43 days of their life waiting on hold listening to the automated answering machine. Our Phone Call Enhancement App is a way to make this process easier. The app will have a list of companies and their phone number with department information. Once you select the department the number will open in your phone app ready to be dialed. Once you hit the call button the call will be sent to the specific department of your choice, so you do not have to listen through all the options. Having this application available to users will avoid time wastage waiting when calling companies with automated answering machines.
    Creator/Author:
    Qiu, Xiang; Phuyal, Tapash, and Richter, Matthew
    Submitter:
    CECH Library Service
    Date Uploaded:
    06/22/2020
    Date Created:
    2019-04
    License:
    Attribution-NonCommercial-NoDerivs 4.0 International