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- Type:
- Article
- Description/Abstract:
- IASDR 2017 Guest Speaker Meredith Davis has taught for forty-seven years and served as head of the Department of Graphic Design, Director of Graduate Programs in Graphic Design, and Director of the PhD Design program at NC State University. She is an AIGA fellow and national medalist, Alexander Quarles Holladay Medalist for Teaching Excellence, and fellow and former member of the accreditation commission of the National Association of Schools of Art and Design, for which she drafted the national standards for the evaluation of college-level design programs. She serves as a member of the education advisory committee of the Cooper Hewitt Smithsonian National Design Museum and is a former president of the American Center for Design. Meredith is a frequent author–including four books on design and design education– and serves on the editorial boards of She Ji and Design Issues. Her research includes a two-year study of design-based teaching and learning for the National Endowment for the Arts, which received a CHOICE award from the National Association of College and Research Libraries. She has served on the development teams for two National Assessments of Educational Progress, most recently for the scenario-based evaluation of 21,500 students in Technology and Engineering Design Literacy. She authored a five-year research study of teaching critical and creative thinking across the college curriculum, featured in a study by the Organization for Economic Co-operation and Development on the effectiveness of higher education in preparing students for innovation jobs. She has reviewed proposals for the Smithsonian Office of Education and Museum Studies, National Science Foundation, US Department of Education, Institute of Museum and Library Services, and Canadian Foundation for Innovation, and her work has been funded by the Kenan Institute for Engineering, Science and Technology; National Endowment for the Arts; Worldesign Foundation; and several state commissions.
- Creator/Author:
- Davis, Meredith
- Submitter:
- Lora Alberto
- Date Uploaded:
- 02/05/2018
- Date Modified:
- 03/01/2018
- Date Created:
- 2017-10-31
- License:
- Attribution-NonCommercial 4.0 International
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- Type:
- Article
- Description/Abstract:
- This paper explores the findings of a study into the telecommunications environment in Mongolia. It was hoped that an effective self-learning resource for the prevention of developmental dysplasia of the hip (DDH) in infants for distribution to parents in that country could be created and evaluated using these findings. Based on a field survey conducted in Mongolia, the most effective format this resource should take was identified. A prototype was created that featured video taken from both a third-person and parent’s (first person) perspective. After further evaluation, this prototype is to undergo revisions that will be assessed in Japan and Mongolia before a final version is distributed utilizing information and communication technologies (ICT). It was found that a visual message that did not rely on written language was the most effective means of communicating the desired message. With input from nursing staff in Mongolia, the Sapporo City University School of Design and School of Nursing came to leverage their respective strengths to create an effective prototype that will be used as the basis for a resource for relaying this preventive information to the target audience.
- Creator/Author:
- Anzai, Toshinori; Uemura, Kouta; Matsuura, Kazuyo; Mikami, Tomoko, and Yakubo, Takanobu
- Submitter:
- Lora Alberto
- Date Uploaded:
- 01/30/2018
- Date Modified:
- 05/23/2019
- Date Created:
- 2017-10-31
- License:
- Attribution-NonCommercial 4.0 International
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- Type:
- Article
- Description/Abstract:
- The rapid development of IoT technology has accelerated the growth of smart services. Despite the proliferation of smart services, academic research is still in its early stage particularly in terms of service experience and service design. Concerning a service experience viewpoint, it is essential to consider the context and environment of smart services, namely “smart servicescape,” as this can influence users’ entire experience. Moreover, the smart servicescape will have different characteristics due to the convergence of online and offline connected environments. With this background, this study aimed to propose a framework for the smart servicescape by identifying new dimensions that reflect the characteristics of smart services. Accordingly, an initial analytic framework of service experience blueprint was established on the basis of the conventional servicescape and service blueprinting. Twenty movie clips on smart home services officially produced by ICT corporations were collected, were analyzed through grounded theory, and were classified according to the analytic framework. Through a series of qualitative analysis, the framework structure was improved to make it more suitable for the smart servicescape. Finally, this study proposed a framework for the smart servicescape derived from the smart home service experience blueprint. The values of this framework can be identified in two aspects: (1) by identifying new dimensions to reflect the characteristics of smart services such as Smart device, Datascape, and Connected scape; and (2) by suggesting the structure of the service experience blueprint infused with the perspective of service experience, which consists of service encounters and the servicescape.
- Creator/Author:
- Kim, Bora; Kang, Hyo-Jin; Kwon, Gyu Hyun, and Park, Eunohk
- Submitter:
- Lora Alberto
- Date Uploaded:
- 01/30/2018
- Date Modified:
- 05/23/2019
- Date Created:
- 2017-10-31
- License:
- Attribution-NonCommercial 4.0 International
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- Type:
- Media
- Description/Abstract:
- IASDR 2017 Keynote- Design in the 21st Century: Complex Sociotechnical Systems Use Related Links URL to access presentation video Don Norman is Director of the Design Lab at the University of California, San Diego. He is co-founder of the Nielsen Norman Group, former Vice President of Apple and former executive at Hewlett Packard. Norman serves as an IDEO Fellow, an honorary professor of Design and Innovation at Tongji University (Shanghai), and is an advisor or board member of numerous companies. At UC, San Diego, he served as chair of the Psychology Department and founder and chair of the Cognitive Science Department. At Northwestern University, he is the Breed Professor of Design, emeritus. He has been Distinguished Visiting Professor of Industrial Design at the Korea Advanced Institute of Science and Technology (KAIST). He has honorary degrees in psychology from the University of Padua (Italy) and in Design from the Technical University of Delft (the Netherlands) and the University of the Republic of San Marino. He received a "Lifetime Achievement Award" from SIGCHI and the Benjamin Franklin Medal in Computer & Cognitive Science from the Franklin Institute (Philadelphia). He is a member of the American National Academy of Engineering, and fellow of the American Academy of Arts and Sciences, Association for Computing Machinery, American Psychological Association, Association for Psychological Science, Human Factors & Ergonomics Society, and the Design Research Society. He serves on the Board of Trustees at IIT's Institute of Design in Chicago. He is well known for his books "The Design of Everyday Things," "Emotional Design," and "Living with Complexity." He lives at www.jnd.org.
- Creator/Author:
- Dugan, Dan
- Submitter:
- Monica Salguero
- Date Uploaded:
- 01/26/2018
- Date Modified:
- 03/22/2018
- Date Created:
- 2017-10-31
- License:
- Attribution-NonCommercial 4.0 International
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- Type:
- Article
- Description/Abstract:
- *Use Related Links URL to access presentation video Seattle Cancer Care Alliance and Premera Blue Cross show you how we conducted design research to build a collective understanding of the cancer care experience. We will provide detailed instructions, with checklists, on how to recreate a similar collaboration, including how we worked and what we worked on. You will walk away knowing how we shared skills and resources, built credibility and equal playing fields, and delivered research insights to both our organizations from multiple perspectives and vantage points. Seattle Cancer Care Alliance (SCCA) brings together the leading research teams and cancer specialists from Fred Hutchinson Cancer Research Center, Seattle Children's and UW Medicine. Based in Seattle, SCCA is one of the top five Adult Cancer Care facilities in the United States as ranked by U.S. News & World Report. Shay Ghassemian, User Experience Designer in Digital Health, and Katie Rehfield, Patient Experience Specialist, will be facilitating this workshop. Premera Blue Cross is a not-for-profit health insurance company serving 2 million people across the United States. As the largest health plan in the Pacific Northwest, Premera offers a wide range of products for individuals and families, Medicare recipients, and employers ranging from small business to Fortune 100 companies. Irish Malig, Senior Manager of Experience Strategy, Robert Racadio, Design Research Manager, Design Strategists Sara Bell, Paul Braun, and Ryan Rosensweig, and Darci Brown, Healthcare Implementation Manager in Provider Experience, will all be facilitating this workshop. Presented by Shay Ghassemian and Robert Racadio
- Creator/Author:
- Seattle Cancer Care Alliance and Premera Blue Cross
- Submitter:
- Lora Alberto
- Date Uploaded:
- 01/26/2018
- Date Modified:
- 04/24/2018
- Date Created:
- 2017-10-31
- License:
- Attribution-NonCommercial 4.0 International
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- Type:
- Article
- Description/Abstract:
- It was late on a Friday evening. A great time to avoid crowds. Most people were dining and drinking, absorbing the city’s capacity for pleasure, or maybe relaxing at home. That left the supermarket to me and others whose lives are synchronized differently. But as I stumbled my way through those harshly lit corridors of obscene American consumption, I realized I was among some highly unusual company. In every aisle, there were people—people?—clad in blue uniforms with devices attached to their forearms and fingertips, cables and wires dangling, each methodically filling large specialized carts. These were not shoppers like me. They were employees of the grocery chain operating— operated by?—new software for online ordering and curbside pickup. Surely, this wasn’t such a strange scene in contemporary stores around the world. Yet, it did raise strange—radical? — possibilities: a specter of “before” for an unforeseeable and potentially unpleasant “after.” The unity of the human and the machine, not implanted but merged in the operation, made me wonder: Are they cyborgs? Incipient cyborgs? Is this still a supermarket? Or an altogether different kind of space? One in the process of becoming? But becoming what? The image that flashed to mind was that of an Amazon fulfillment center: a million acres of non-stop conveyor belts with robots finding and retrieving machine-labeled products and filling yellow bins under the supervision of a handful of humans. Robotic automation creating efficiency while eliminating the unpredictable and unproductive complexities of human labor and interactions. Perhaps, supermarkets are undergoing a transformation from spaces where humans browse, compare, select, and purchase to cyborg-operated warehouses. Perhaps this rapid and fundamental revision of function is an inevitable result of the increasing rate of technical reformation of everyday life. Then again, perhaps my lucid vision of this scene as a new-reality- becoming is an example of what has been called “dystopian imagination”—an imaginary projection of “ethical and political concern” [Baccolini & Moylan, 2]. Or maybe it’s only a personal paranoia about the brave new world unfolding.
- Creator/Author:
- Wizinsky, Matthew
- Submitter:
- Lora Alberto
- Date Uploaded:
- 01/23/2018
- Date Modified:
- 04/24/2018
- Date Created:
- 2017-10-31
- License:
- Attribution-NonCommercial 4.0 International
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- Type:
- Image
- Description/Abstract:
- Starting or growing a co-op/internship program can be intimidating; for both educators and potential employer partners. In an effort to learn the pain points for both parties, opportunities to break down barriers and build bridges, and identify actionable steps to get started, faculty from the University of Cincinnati’s Division of Experience-Based Learning and Career Education conducted a two-year research project with 65 co-op and internship employers from more 15 unique industry clusters, and 50 university faculty and staff representing 24 unique institutions. This poster will graphically share the resulting findings from more than 1250 qualitative responses, and generate discussion on the educational pedagogy of creating best practices for employer partners. Find out what “the survey says”!
- Creator/Author:
- Damschroder, Cindy
- Submitter:
- Cindy Damschroder
- Date Uploaded:
- 01/15/2018
- Date Modified:
- 05/23/2019
- Date Created:
- 2017-10-29
- License:
- Public Domain Mark 1.0
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- Type:
- Dataset
- Description/Abstract:
- This data set describes the Mann-Whitney U test statistical analysis of the completeness profile for data sets in four institutional repositories. It is a derivative data set from the master data set entitled "Metadata of data sets from four institutional repositories" https://scholar.uc.edu/show/pn89d657h
- Creator/Author:
- Koshoffer, Amy; Newman, Linda; Neeser, Amy, and Johnston, Lisa
- Submitter:
- Amy Koshoffer
- Date Uploaded:
- 01/12/2018
- Date Modified:
- 05/15/2018
- Date Created:
- 2017-09
- License:
- Open Data Commons Attribution License (ODC-By)
-
- Type:
- Dataset
- Description/Abstract:
- This data set measures the number of keywords associated with data sets in four institutional repositories. It is a derivative data set from the master data set entitled "Metadata of data sets from four institutional repositories" https://scholar.uc.edu/show/pn89d657h
- Creator/Author:
- Koshoffer, Amy; Newman, Linda; Neeser, Amy, and Johnston, Lisa
- Submitter:
- Amy Koshoffer
- Date Uploaded:
- 01/12/2018
- Date Modified:
- 05/15/2018
- Date Created:
- 2017-09
- License:
- Open Data Commons Attribution License (ODC-By)
-
- Type:
- Dataset
- Description/Abstract:
- This data set measures whether data sets in four institutional repositories have digital object identifiers or not. It is a derivative data set from the master data set entitled "Metadata of data sets from four institutional repositories" https://scholar.uc.edu/show/pn89d657h
- Creator/Author:
- Koshoffer, Amy; Newman, Linda; Neeser, Amy, and Johnston, Lisa
- Submitter:
- Amy Koshoffer
- Date Uploaded:
- 01/12/2018
- Date Modified:
- 05/15/2018
- Date Created:
- 2017-09
- License:
- Open Data Commons Attribution License (ODC-By)
